MatthewService GroupMatthew Service Group

Ice machine repair

Service, repair, and installation of commercial and industrial ice machines. Common calls include slow production, no production, leaks, scale, failed pumps, and harvest problems. Servicing the metro Atlanta area.

Commercial stainless ice machine with a bin of clear ice

Service or quote

Pick the job.

Select the service. Call (770) 996-0443, or send a service request with the service already selected.

Next step

Request a service call

A cooler, freezer, or rack is not holding temperature. Priority service is available. Servicing the metro Atlanta area.

What the job includes

  • Commercial ice machine repair
  • Industrial ice machine service
  • New ice machine installation
  • Bin and dispenser problems
  • Water, scale, and harvest issues
  • Preventive cleanings

Why production falls off

Most ice problems come from water, heat, or a dirty machine: incoming water temperature or restriction, scale on a plate or grid, a condenser that cannot reject heat, or a harvest cycle that stops partway. What should be cleaned is cleaned. What has failed is replaced.

New equipment

If the machine needs to be replaced, the replacement is sized for the amount of ice the business uses. Installation includes the water, the drain, and the electrical the machine requires. The company holds a master plumber license and a commercial HVAC license, which covers that installation.

Questions on this work

Do you repair commercial ice machines?

Yes. Service, repair, and installation of commercial and industrial ice machines in the metro Atlanta area.

Can you install a replacement ice machine?

Yes. We install new machines and set the water, drain, and refrigeration or air-cooled heat rejection the unit requires.

How do I reach service?

Call (770) 996-0443 or email wade@matthewsrefrigeration.com. Wade Toumbleston is the service manager.

Related services

Ice machine repair in the metro area

The same service across the metro Atlanta area. Service areas

Request service in the metro Atlanta area.

Call (770) 996-0443. If the equipment is down, request service and a technician will be assigned.